Refund & Cancellation Policy
Life happens — planets move, plans change. Here's our fair and transparent policy for rescheduling and refunds.
Last updated: 24 August 2026
Rescheduling (free)
- Reschedule up to 12 hours before your session at no charge, subject to slot availability.
- Within 12 hours of the session, one courtesy reschedule may be allowed at management's discretion.
Cancellation by you
| Notice before session | Refund |
|---|---|
| 24 hours or more | 100% refund |
| 12 – 24 hours | 50% refund |
| Less than 12 hours / no-show | No refund |
Cancellation by us
If we cancel or postpone a session (astrologer illness, technical failure, etc.), you choose between a 100% refund or priority rescheduling at your convenience.
Digital reports
Prepared written reports and recorded readings are non-refundable once delivered, as they constitute completed digital goods. If you believe a report was prepared with incorrect data supplied by us, contact us within 7 days and we will correct it free of charge.
How refunds are processed
- Email WhatsApp +91 79980 99499 from your registered email with your booking reference.
- We acknowledge within 24–48 business hours.
- Approved refunds are issued to the original payment method within 5–7 business days. Gateway/bank processing times may add delay.
Chargebacks
Please contact us before initiating a chargeback — we resolve nearly every issue faster directly. Chargebacks filed without prior contact may be disputed with transaction records.
Related policies: Terms & Conditions · Disclaimer.